This course
introduces participants to the fundamentals of business excellence. It
aims to help participants gain the necessary knowledge and skills that
will enable them and their organization to assess performance from a 'whole
system' perspective.
The course is based on the Business Excellence Framework, which showcases outstanding
practices in managing the organization and achieving results.
The course is intensive and challenging, but highly practical in approach. Participants will have ample opportunity to assess their performance and that of their organization according to business excellence criteria.